Got Questions?
FAQ
What is got-terpz.com?
got-terpz.com is an invite-only members community for those who are passionate about terpenes. We are dedicated to sharing knowledge, experience, and the best products from East to West.
How do I become a member?
Submit a Request Access application from our homepage. Every application is personally reviewed by our team. Access is granted at our discretion and is not guaranteed.
Why do I need to upload a government ID?
We require a government-issued ID to verify the identity of all applicants. This ensures the safety and integrity of our community. Your ID is used solely for verification and is not stored beyond the review process.
How long does the review process take?
Applications are reviewed personally by a member of our team. Review times vary but you will be notified of a decision via the email you provided at sign-up.
What happens if my application is denied?
You will receive a notification at the email provided during sign-up. Denial decisions are final. We do not provide specific reasons for denial as access is granted entirely at our discretion.
Do I need a referral to apply?
A referral is not required but is welcomed. If a current member referred you, enter their name in the referral field on the application. All applications are considered regardless.
How do I contact support?
For any questions or support needs please reach out to us directly through the contact information provided in your member portal once approved.